Shipping policy

Classy Jewellers – Shipping Policy

At Classy Jewellers, we take pride in ensuring that your order is carefully packaged and delivered to you in a timely and secure manner. Please review our shipping policy below for details on processing times, delivery options, and more.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Custom or made-to-order jewellery items may require additional processing time (typically 7–14 business days).

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Times

  • Standard Shipping (5–10 business days): Calculated at checkout.

  • Express Shipping (2–4 business days): Calculated at checkout.

  • International Shipping: Available to select countries. Rates and delivery times vary by destination.

Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.

3. Tracking Your Order

  • Once your order has shipped, you will receive an email confirmation with a tracking number.

  • You can track your shipment through the carrier’s website.

4. Shipping Carriers

We partner with trusted carriers such as FedEx, UPS, and Canada Post to ensure secure and reliable delivery.

5. Customs, Duties & Taxes (International Orders)

  • International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.

  • Classy Jewellers is not responsible for delays caused by customs clearance.

6. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.

  • Classy Jewellers is not responsible for lost or stolen packages after delivery is confirmed by the carrier.

7. Address Accuracy

Please ensure your shipping address is correct at checkout. Classy Jewellers is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Questions?

If you have any questions about shipping or need assistance with your order, please contact us at:
📧 support@classyjewellers.com